Travel with your small dog or cat to or from Heathrow, Luton, Gatwick or Stansted. We arrange private airport transfers from Rickmansworth, Watford, Hertfordshire and London.
Small pets under 11kg in secure carriers. £25 extra per pet. Assistance dogs: no pet fee or carrier requirement.
This checks the transfer fare, not the final pet-inclusive total. Confirm the £25-per-pet fee and vehicle arrangement with us before paying.
Choose the date and vehicle, and check the resolved addresses on the next step. No payment is taken here.
Pet-travel image. Ordinary pets must travel in a secure carrier, as set out in our policy.
Keep your carrier and luggage together on a direct road journey. Tell us what you are bringing so we can check the space before travel.
To ensure the safety and comfort of everyone, including future passengers, we have a few simple rules:
We accept small dogs, cats, and other small pets that fit comfortably in a carrier.
Pets must remain in a secure, escape-proof carrier throughout the journey for safety.
A standard cleaning surcharge ensures the vehicle is fresh for the next passenger.
Service and assistance dogs are welcome at no extra pet charge and do not require a carrier. The normal passenger fare applies.
“I can't recommend Prime Airport Transfer highly enough. They transported my mum and our two dogs from London to Luton Airport, and the service was exceptional from start to finish.
Due to multiple last-minute schedule changes from the aviation company, the journey became far more stressful than I expected. However, the team never complained once. They were incredibly understanding, flexible and reassuring throughout a very stressful time for me.
A special thank you to our driver Muhammad Khan, who arrived punctually, helped my mum and the dogs and, most importantly, got them safely to the airport as quickly as possible despite all the rescheduling and uncertainty. He was professional, calm and kind throughout the journey.
The vehicle was spotless, the booking process was super straightforward and the pricing was very reasonable. After everything we had been dealing with, Prime Airport Transfer made the entire transfer a breeze.
I would highly recommend them to anyone travelling to the airport, especially if you're with pets, which can be a stressful time. Thank you again Prime Team for such outstanding service!”
Confirm your airline’s pet acceptance, carrier size and check-in instructions before arranging the car. The transfer covers the road journey, not airline handling or pet travel documents.
For arrivals, confirm the collection location if your pet is released separately from you. Contact us about an animal reception or cargo-facility pickup before booking. For a passenger-terminal arrival, see our meet-and-greet arrangements.
Several passengers, cases and carriers? Compare our vehicle and luggage options and send the carrier measurements when you call. Read the pet policy in our terms.
Yes. Our pet-friendly airport transfers accommodate small dogs under 11kg in a secure carrier. Tell us about your pet before booking so we can confirm a suitable vehicle. A £25 cleaning fee applies per pet; assistance dogs are exempt from the pet fee and carrier rule.
The transfer fare depends on your pickup, destination, vehicle and travel date. A £25 cleaning fee applies per pet in addition to the transfer fare. The online route calculator does not automatically add this pet fee. Contact us to confirm the arrangement and full total before paying.
Yes, small cats can travel with their owner in a secure, escape-proof carrier. Give us the carrier dimensions along with the passenger and suitcase totals so we can check vehicle space. Keep the cat in its carrier throughout the car journey.
Tell us the number of pets, each animal’s weight and the carrier dimensions before booking. Our standard pet policy is for pets under 11kg, and each pet attracts the £25 cleaning fee. Contact us about a larger pet or several carriers before paying; an online vehicle selection alone does not confirm suitability. Assistance dogs are not subject to these pet restrictions.
No. Assistance dogs travel with their handler without an additional pet charge and do not need a carrier. The normal passenger fare still applies. Let us know any travel requirements so we can help with the arrangement.
Use the Flight Number / Notes box for the pet type, number and weight, plus carrier dimensions. Include your flight number for airport pickups. For example: one cat, 5kg, carrier 50 × 35 × 35cm. Add passenger and luggage totals in their own fields, and confirm the pet arrangement and full price with us before paying.
We arrange airport pickups as well as journeys to the airport. Confirm where you and your pet will be released before arranging collection. If the pet is arriving through a cargo or animal reception facility, contact us with that location and release details rather than assuming a passenger-terminal pickup will work.
No. This booking is for the road transfer. Check pet acceptance, carrier rules, documents and check-in instructions directly with your airline and the relevant authorities. A taxi booking does not confirm that your pet can travel on the flight.
Check your route price, then call us to confirm the pet arrangement and full total before paying. In Flight Number / Notes on the booking form, add the pet type, number, weight and carrier dimensions. For example: “One cat, 5kg, carrier 50 × 35 × 35cm.” Add people and bags in their own fields. Assistance dogs have no additional pet charge and do not need a carrier.
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