Accessibility Statement

Ensuring inclusive private hire service and web access for all users.

Prime Airport Transfer is committed to ensuring digital accessibility for people with disabilities, and providing an inclusive private hire airport transfer service for all users travelling across the UK.

Our Commitment to Accessible UK Airport Transfers

We strive to make our website and services accessible to all users, regardless of ability. Our goal is to adhere to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, ensuring our online booking for airport taxis is user-friendly for everyone.

Accessible Website Features for Easy Booking

To assist with your digital experience and booking private airport transfers, our website provides:

Keyboard Navigation: All interactive elements can be navigated using a keyboard.
Clear Headings: Content is structured with consistent headings for easier navigation with screen readers.
Sufficient Color Contrast: Text and background colors provide adequate contrast for readability.
Descriptive Alt Text: Images are provided with alternative text descriptions for screen readers.
Responsive Design: The website adapts seamlessly to different screen sizes for optimal viewing and easy mobile airport transfer booking.

Accessible Private Hire & Airport Transfer Services

We are committed to providing inclusive transportation services, ensuring comfortable and accessible UK airport travel:

Foldable Wheelchairs: We accommodate passengers who travel with foldable wheelchairs which can be safely stored in the boot of our vehicles.
Booking Requirement: It is essential to specify your requirement for foldable wheelchair accommodation in the "Special Requests" section when making your booking. Our drivers will assist with loading and unloading.
Assistance Animals: Certified assistance animals are welcome in all our vehicles at no extra charge, facilitating inclusive travel with service animals in the UK.
Driver Assistance: Our professional drivers are trained to provide polite and professional assistance to all passengers within safe operational limits.

Feedback and Support for Accessible UK Private Hire

We are always looking for ways to improve the accessibility of our services. If you encounter any barriers or have suggestions on how we can improve our accessible UK travel, please contact us:

Email: booking@rapidairporttransfers.co.uk

We aim to respond to accessibility feedback within 3 business days.

This Accessibility Statement was last updated on July 20, 2025.