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About us

The local, licensed team behind your airport transfer

Prime Airport Transfer is a local, licensed private-hire firm based in Rickmansworth. Since 2024 we have driven families, business travellers and holidaymakers to and from Heathrow, Luton, Gatwick and Stansted, at one clear fixed price with no meter and no surprises.

Who we are

We are not a faceless national booking app or a call centre in another country. Prime Airport Transfer is a genuinely local operator, based at Regus Cardinal Point in Rickmansworth (WD3), a short hop from the M25 and Heathrow. Our drivers live and work in the same towns as our customers, which means they know the roads, the shortcuts, and the traffic rhythms of Hertfordshire, Buckinghamshire and Bedfordshire.

We have been running for over two years, and in that time we have built our reputation the slow, honest way: turning up on time, quoting one fair price before you travel, and looking after people at both ends of the journey. Many of our customers now book us again and again, and recommend us to friends and family, which for a local firm is the reputation that matters most.

As a fully licensed private-hire operator, every journey is covered, every driver is licensed, and every vehicle is insured for private hire. We take the responsibility of getting you to your flight, or safely home from one, seriously.

Prime Airport Transfer is led by Muhammad Khan, Director, who oversees the firm’s licensing, drivers and day-to-day operations under Three Rivers District Council private-hire operator licence PHOP019. Muhammad also writes and reviews our airport guides, so the facts and prices reflect how the airports actually work.

How we are different

One fixed price, agreed up front

The price you are quoted is the price you pay. No meter climbing in traffic, no surge pricing on busy days, and the airport drop-off charge is already included.

We meet you inside arrivals

On airport pickups your driver waits inside the arrivals hall with a name board and helps with your bags. No hunting a car park after a long flight.

Manual flight tracking

When you provide a flight number, we check official airport arrival information and confirm any material pickup change. Waiting beyond the included allowance may be charged under our terms.

Secure card payment

Pay securely by card when you book online. Existing bookings keep their agreed payment arrangements.

Why travellers trust us

Your questions, answered

Airport transfer FAQs

Is Prime Airport Transfer a licensed and insured company?

Yes. We are a licensed private-hire operator (Three Rivers District Council, licence PHOP019), with licensed drivers and vehicles insured for private hire.

How long has Prime Airport Transfer been operating?

We have been running for over two years, since 2024, and have built our reputation on turning up on time and quoting one fair fixed price before you travel.

Where are you based and which areas do you cover?

We are based in Rickmansworth (WD3) and cover Hertfordshire, Buckinghamshire and Bedfordshire, along with all of the London airports.

Which airports do you serve?

Heathrow, Luton, Gatwick and Stansted, plus London City Airport and Southampton cruise port on request.

Are your airport transfer prices fixed?

Yes. Every fare is fixed and agreed before you travel. There is no meter, no surge pricing on busy days, and no hidden extras.

Does the price include the airport drop-off or pick-up charge?

Yes. Airport charges such as the £7 Heathrow and £9 Luton drop-off fees are already included in your fixed fare, so there is nothing extra to pay or remember on the day.

Do you offer meet and greet at the airport?

Yes. On arrivals your driver waits inside the terminal with a name board and helps with your bags, and it is included free with every airport pickup.

Do you track my flight if it is delayed?

Yes. When you provide a flight number, we check official airport arrival information and confirm any material pickup change. Waiting beyond the included allowance may be charged under our terms.

How can I pay for my transfer?

New online bookings require secure card payment at checkout. Existing bookings keep their agreed payment arrangements.

How far in advance should I book?

You can book any time, from months ahead to the same day. For early-morning flights and busy holiday periods we recommend booking as early as you can.

How many passengers and suitcases can you carry?

A saloon takes up to 4 passengers with standard luggage, an estate suits extra bags, an MPV carries up to 6, and an 8-seater minibus is available for larger groups.

Do you provide child or baby seats?

Yes. Just request a child seat when you book and we will have the right one fitted and ready for your journey.

Do you operate 24 hours a day?

Yes. Our dispatch team runs 24/7 for early departures, late-night landings and last-minute changes.

Can you take larger groups or an 8-seater minibus?

Yes. For groups of more than four, select an MPV or 8-seater minibus when you book, or contact us and we will arrange the right vehicle.

Why choose a local firm over a national booking app?

A local operator knows your roads, keeps cars pre-positioned nearby, meets you in person, and gives one clear fixed price. You deal with a real local team rather than a distant call centre.

Ready when you are

Get a fixed price for your airport transfer in under a minute, or speak to our local team any time.

Google reviews

Airport transfers passengers trust

Recent feedback published by our passengers on Google.

Google5.0 out of 5 · 38 reviews
Google review

“Absolutely fantastic Company, service was spot on would highly recommend.mend them and I will be using them again, they actually come into arrivals to collect you. At airport.”

Debby Murphy
Google review

“Excellence service with a very kind understanding Driver, who had to wait a long time for us at Heathrow”

Libby McMahon
Google review

“I now use this service for all my airport transfers in the UK for myself, my pet and visitors. Excellent service, professional, always prompt with clean cars and good drivers who are safe and courteous. Very reliable !”

Jo
Google review

“Great service from Prime Airport Transfer, punctual and great communication throughout. This was my first time using them, but definitely won't be my last.”

Ceri Llewellyn
Google review

“Very great service easy to book Driver very nice helping with our bags We had a nice smooth drive to the airport.”

Dave Hill
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